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* through the dedicated web interface at: '''https://tts.prace-ri.eu/SelfService/''' | * through the dedicated web interface at: '''https://tts.prace-ri.eu/SelfService/''' | ||
| − | * via | + | * via e-mail: |
| + | ** general address: '''support@prece-ri.eu''' | ||
| + | ** directly to WCSS: '''prace-support@wcss.pl''' | ||
More information on using the PRACE Helpdesk Web Interface can be found at: http://www.prace-ri.eu/Helpdesk-Guide. | More information on using the PRACE Helpdesk Web Interface can be found at: http://www.prace-ri.eu/Helpdesk-Guide. | ||
Wersja z 07:26, 26 kwi 2012
< Supernova User Guide < Helpdesk
this page is work in progress
All PRACE users at WCNS are encouraged to use the PRACE Helpdesk system as the first point of contact whenever they have any issues with or questions about PRACE services and facilities provided by WCNS. There are two ways of submitting the helpdesk queries:
- through the dedicated web interface at: https://tts.prace-ri.eu/SelfService/
- via e-mail:
- general address: support@prece-ri.eu
- directly to WCSS: prace-support@wcss.pl
More information on using the PRACE Helpdesk Web Interface can be found at: http://www.prace-ri.eu/Helpdesk-Guide.
< Supernova User Guide < Helpdesk